here the pictures. on 4 and 5 you can see that the start node is out of place...

Thanks for your help

sissy, did you put your plate on backwards?..San

has the thread cutter gone all the way back.

Sylvie, I wished that I could help - but I don't know your machine - so I will wish you luck in fixing it and give you a flower. *4U

wish i could give you the answer ! Good luck. **

Could you possibly have put the bobbin race (the thing that comes out and holds the bobbin) in backwards? And is your bobbin in the right way? I sure hope somebody with a Brother can help you, this is rather different than a Janome! Good luck, hugs, Marji

Sissi, from what I can see, it looks like you have your bobbin thread is going in the wrong direction. Do you need to flip your bobbin over? Check your machine manual. I can see that you have your bobbin holder in correctly. H&*.

Hello ,i have also a brother 700e innovis II ,

did you put your bobbin good in the machine?

have you try to start the machine with another bobbin,i have got a problem with the bobbin and i did another bobbin in the machine and the problem was gone,somethimes does the machine works not good when the bobbin is not good,

i hope that their is nothing broken in your machine,i have got problems with my machines more than one time and everytime they have to replace a new piece in the machine,

when i did have the problems with my machine it also blocked after just starting embroidering,

i hope that you can fix your machine and that it is nothing to serieus,gr connie

I just checked several times: this is not the bobbin thread is wrong, it's the top wire that wraps around the bobbin compartment ...

the can is in the right direction, it is impossible to deceive.

I don't understand....

i have taken another look at the pictures did you put the bobbin with the thread down in your machine? it looks like your bobbin is not right in the machine,gr connie

took a look at pictures,and wonder just like you what's wrong. I can only advise, take the parts you removed out again. and place them back another time, change the needle and use another bobbin. And I hope it works properly again. If not: I'm afraid you have to let the dealer take a look at it.
hope your embroidery-problem will be fixed! hugs4u

when you clean your machine what parts do you clean and remove?

have you tryd to replace the upperthread again?

OK perhaps can you see better what happened with this pictures....

If you took the bobbin case out, it may not have seated itself properly when you put it in again. Do it again, and make sure that it lines up and is supported on all sides by the well that the bobbin case fits into. Then, try a new bobbin and a new needle. If I were there, I could show you what I mean. Good luck!

The thread on the bobbin should be going anti-clockwise, it comes out the front towards you and you pull it to the right, down and around the hook/loop plastic piece then to the left.

Look closely at the diagram etched into the machine that you can see in your pictures.
Hope this helps, hugs n roses, Meganne

Coucou Sissi, si ton pb n'est pas réglé, tél au 003261411274 et demande à parler à Mr Stecker. Tu lui expliques et s'il peut te dépanner par tél il le fera même si tu n'as pas acheté la machine chez lui. Si le pb vient du porte canette, fais un essai avec l'autre qui est livré avec la machine. Amicalement,

OK girls, the problem of my machine does not come from a wrong operation after cleaning. It will then go back to after-sale next week ... which means I do not see him again before a month! I'm too sad!

The good news is that repairs will be made under warranty, and the tranport go and return will be free : I would not be charged

Dear Sissi,
So sorry about your problem; sorry I cannot help. Best of luck with the repair problems.
Jacqueline

Hello Sisi,

i'm so sorry to hear that the problems or not from cleaning your machine,

i hope that your machine is faster repaird than a month,

brother does have a great after sale service with warranty,

when my machines where broken i did also dont have to pay one thing for the repairings because it was in warranty,

i did have the luck that i only did have to wait for one week for the machine to get it repaird,i hope that your machine also wil be repaird quick and that he is working good again after the repairing,

i'm sorry that i could not help you,gr connie

HI Sissi, I have 2 of these machines. one just had to go in as I to thought I had the same problem as you thought it was a problem with the bobbin, turned out a piece of plastic along the top thread route had split,and was catching my top thread which was stopping the bobbin from running correctly, although my dealer said an unususal problem was very easily fixed, he also reset all my tensions for me. I found this very frustatating as I have 2 of these so had them side by side to compare as well, I was so sure it was a problem with the bobbin I changed parts with both machines
and in the end had to give in lol big hugs Maria xxx

I am so sorry for you, hope the fixed fast

I was just going to say the same as mooie24....if another piece of thread is stuck in the upper compartment, it throws the stitching off also....Many is the times mine has done it....some threads aren't as nice as others and don't slide through easily, but catch on any sliver of machines....