25212✽
email address because I sure can not download any designs.I found it was cheaper to use the 2cho payment method than straight out mastercard option .They must be giving a better rate of exchange on the Aussie dollar
Comments (2)
463429✽
killiecrankie, I sure hope you get this sorted out. Maybe this is another question for Veronika in the "contact us" area.
Is this your first membership or your is it a renewal? I've heard sometimes first memberships take a day or two to get sorted out to be able to download.
Sorry, you're having a hard time.
Is this your first membership or your is it a renewal? I've heard sometimes first memberships take a day or two to get sorted out to be able to download.
Sorry, you're having a hard time.
33451✽
by
marjialexa
12 Dec 2009
+1✽
Killiecrankie, this is definitely a question for Veronika, using the "contact us" support link at the bottom of the page. When you send the message, put in the subject line "new (or renewal) membership, with new (different) e-mail address, not working" that way they'll know to get to your question right away. Keep it simple, as English is not their first language, try not to use any 'slang' expressions or the like, I don't know how well those translate. She'll get it sorted for you, never fear! Good luck, hugs, Marji