Community / Embroidery /
39739
by moyed 04 Jan 2010 ( edited Jan 05'10 17:52 )
+16

Does subscription start when you download or when you pay. I paid friday morning but still not able to access. Not membership subscription on my account. no word from Veronika.

Comments (7)
34246
by camylow 04 Jan 2010
+3
I believe she is still on vacation....Don't quote me, but I thought until the 10th.....
1 comment
by moyed 05 Jan 2010
Is there no one else that can fix my account for me????
2758
by sira 04 Jan 2010
+2
I renewed my membership on Saturday (2.1.-10) and after paypal had verified my payment, I could DL immediately! Did you receive a order confirmation by e-mail? Hope your subscription is okey by now! This is very annoying...
1 comment
by moyed 05 Jan 2010
no. Nothing yet, confirmation but not able to download.
17448
by embroiderymad 04 Jan 2010
+2
I paid by visa and download straight away. No wait at all.
1 comment
by moyed 05 Jan 2010
paid through paypal on Friday 1 Jan. had confirmation but still no subscription on my account and unable to download. only three more days on leave, so very frustrating as I was hoping to get some of the designs and stitchout while on leave.
39739
by moyed 05 Jan 2010
+1
Nothing happening. subscriptions on other sites were no problems for me.
109774
by crafter2243 05 Jan 2010
+2
When i had a problem once Veronika gave me an extra month. I know it is frustrating but she will make it right.
1 comment
by moyed 05 Jan 2010
yep she will I am just impatient,I have many other designs I can stitch in the mean time.
3568
by crazystitcher 05 Jan 2010
+3
Did you use the same email address for your Pay Pal as you use for your Cute membership? sometimes different email addresses can cause a hiccough.
62461
by clawton 05 Jan 2010
0
My renewal was immediate. I went through the process and them went to my personal information on membership and it was there. I'm sure it will eventually be resolved. Veronika has always been so helpful to her membership.
1 comment
by moyed 06 Jan 2010
yes thank you just impatient to get the bug font. It will happen