Looking for applique designs? Adorable Applique
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143
by earlean 09 Jan 2010 ( edited Jan 09'10 23:39 )
+16

I signed up for a six month membership and no one is answering my e-mails as to why I cannot use my memberships. It says 24 hours and now it's going on weeks. I just want to use what I paid for. Thanks

Earlean

Comments (7)
40397
by sewdoctor 09 Jan 2010
+2
sorry for the double answer...hit submit twice
1 comment
by sewmom 09 Jan 2010
we get that a lot here.
40397
by sewdoctor 09 Jan 2010
+3
Have you checked your spam folder to see if your confirmation email was ditched. It took a few hours for me. Make sure you are signed in also.
109822
by crafter2243 09 Jan 2010
+3
This is very unusual. I believe Veronika is on vacation. From what I understand she might be back around the 10th. She will make it right and give you the extra time that you have lost. Normally she answers right away. Hang in there. I am sure your e-mails will be answered
122866
by meganne 09 Jan 2010
+2
What happens when you try to download?
58029
by iris2006 09 Jan 2010
+1
Do you use the same e mail adres as you are signed in on the site??? That was my problem when I bought a membership the first time, but Miss Veronika helped me out when I asked her to help on the contact button down this page. She alweays helps people out but is on vacation now. Keep faith
39739
by moyed 09 Jan 2010
0
Ditto..I paid 1 January, but was told Veronika away till 10 Jan so have to wait to have it sorted.
145791
by lbrow 09 Jan 2010
0
Whatever the problem is earlean I'm sure it can b rectified. Please have faith I know how u feel u have paid & now u want results. With all the holidays & the owner on vacation I know there must b a glitch somewhere. whatever the problem, believe me it will b fixed. Cute is one of the finest sites on the Internet & I'm sure u will soon find that out. *