Have you tried the EXP format?

Julia

I do not have that machine, I was wondering if you have software that you can try and re-save the design even if in the same format sometimes that works for me. I don't know why I will occassionally get a design .pes and when I try to load it, it isn't recognized. I edit in my software and do a "save selected as" .pes and also choose to center it and then click save when it prompts me to overwrite I say yes and then the design works fine. I hope this helps.

I have a Bernina Artista 730. and version 5 designer plus software. I take it that you are downloading in the Art format. What trouble are you having?

I also have a Bernina Artista with Version 5 and I do not even convert my designs to ART.

See you got your answer - Welcome to "cute"

I have the Bernina 630 and have no problems. My software version is artista V6, the current version. What is yours?

you can use many formats, but if you want to be able to reduce/enlarge designs more than 20% without problems then you need art format. But, it needs to be digitized in art. There should be a heart symbol on the bottom right hand of the software screen. So I'm told by Shirley who teaches the embroidery classes for our Embroidery Group.

Canaimas, I'm glad you got your problem solved! Very interesting, I thought all Bernina machines used ART, now I know something new. Good luck with your designs, now that you can use them. Hugs, Marji

So glad your problem is solved *