Community / Personal /
6491
by psssst 03 Apr 2010 ( edited Apr 09'10 12:16 )
+13

use for embroidery, gifts, anything not household related overdrawn. I notified them of it and they immediately corrected the situation! Now that's what I call customer service. I do not know if this belongs in community or here because it is an embroidery related topic but it is also personal hahaha. I am just so darn tickled that they answered me fast and fixed it fast.

Comments (4)
132773
by castelyn 03 Apr 2010
0
Psssst, thanks for sharing this with us.
Yes, some companys still do have customer service.
glad you got it sorted out so fast.

Hugs Yvonne Castelyn
76409
by raels011 04 Apr 2010
0
It is nice to hear positive results as we are all to quick to let people know the bad that we forget to give praise when it is due
145791
by lbrow 07 Apr 2010
0
I for one like doing business with Secrets I've been a custome of theirs since 2007. *
33575
by simplyrosie 09 Apr 2010
0
I haven't had such great results with that company... glad yours was positive.