39739✽
What great news. Then today Saturday, call from Spotlight. They have decided to refund my money for the cost of the machine. I went in and asked what had happened as I had the call from Brother. Phew, dont ask, the reaction was not good. Never mind I have my money back and a new MB-4 machine arriving Monday.
Helen
Comments (9)
14513✽
Worked out well for you.
1 comment
Yes Gayle
I am relieved it is over.
Helen
I am relieved it is over.
Helen
42046✽
Thats great Helen, Enjoy your new machine :)
1 comment
Pauline
How is your trip, saw your comment about meeting another cutie.
Big surprise as I thought my Brother was being fixed, but I am not complaining.
Helen
How is your trip, saw your comment about meeting another cutie.
Big surprise as I thought my Brother was being fixed, but I am not complaining.
Helen
24342✽
Great News! I am sure you will much happier now! At least you have been refunded for a not so good machine! Sally
1 comment
I am happy now.
Helen
Helen
1512✽
well you were lucky i have to have my brother 700e fix and they had it for 3 month or more
1 comment
I am very surprised and relieved.
Helen
Helen
115778✽
by
asterixsew
17 Apr 2010
+1✽
Congratulations. Happy sewing on your new machine
1 comment
I am looking forward to the day I can bring the new baby home.
Helen
Helen
169064✽
YES!!! Keep on sewing. I love happy endings.
1 comment
Thank you.
Helen
Helen
145791✽
Fantastic!! Glad to hear this. *
1 comment
Amazing outcome, now we begin again, with another brand machine.
Helen
Helen
36693✽
by
keeponsewing
17 Apr 2010
+1✽
WOW that is great! I'm glad Brother does stand behind their machines. But for Spotlight to refund you the money was even better. Were you the one that bought it from them and they told you it was new, but it wasn't? I thought I saw someone on here that had that problem. Well Great news anyway!
1 comment
No I had the machine for 13 months and it broke down 3 times.
Helen
Helen
109774✽
by
crafter2243
17 Apr 2010
+1✽
I am glad it worked out for you. Brother can be difficult to deal with and I am saying this as a former dealer of knitting machines. I am sure Spotlight deserves the Brownie points.
1 comment
Brother wanted spotlight to lend me an embroidery machine for 2 weeks while mt wee one was being fixed but Spotlight said NO. No brownie points for spotlight very rude salesperson who begrudgingly gave me my money back.
Helen
Helen