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I thought it is appropriate to tell you about the wonderful service at Julias Needle Designs. I've come accross this site when I joined Cute and really likes Cindy's designs. Since her pricing structure is so good I very often buy the new sets when they come out and when she runs a special like during Christmas time I always browse again through her site and get me a few more sets. Well I finally started sorting my designs and in the process looked at all my purchased designs as I keep them separate from the freebies and although I thought I was so organised I did buy a duplicate. Cindy replaced this without question with another set. Stunning designs by a stunning lady. I declare myself a devoted buyer.
Comments (21)
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Very good service, indeed! You don't see that too much anymore. Sad.
1 comment
At least when it happens it really makes your day. Yes and daily we experience how service deteriorates and you kind of feel so bad to complain. Then comes the occasion where you are at fault and you are treated so well.
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by
nanniesara
26 Jun 2010
+8✽
That is wonderful, not all sites do that. But you never know. Your very fortunate or should I say Lucky.
1 comment
Yes I think so too - and one should tell as this is like a testimony.
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Great to give credit when credit is due
1 comment
Agree
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by
edithfarminer
26 Jun 2010
+8✽
Good to hear of such good service or consideration.
Money is tight just now and good to hear someone who responds so well and just. Thank you for telling us. I always believe that good service pays.
Money is tight just now and good to hear someone who responds so well and just. Thank you for telling us. I always believe that good service pays.
1 comment
So true and like I've mentioned her prices really are affordable. It probably would not have been a loss if she did not do anything and I should have had a better control. I've stitched out many of her designs and got joy from them but now from this incident knows her heart also is in her work, which makes me like them even more.
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by
margiepink
26 Jun 2010
+4✽
I experienced almost the same from www.emblibrary.com I just ordered an XL that I could not fit in my hoop, they replaced the entire set no questions. Emblibrary employees are courteous and generous.
1 comment
And it makes you feel so good being treated this way isn't it.
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by
shirlener88
26 Jun 2010
+3✽
Eleen, that is such great news - I am so happy for you.
1 comment
Thank you.
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I've also purchased sets from her on sale. She is a great value! And the designs are lovely.
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I love the lacy sunbonnets and all those sassy girls. Lately I was hooked on the grannies too. Last December I took chiffon and made my mom a tea net with the little tea sunbonnets. My sister got a set of the Christmas sassys on serviettes. I gave everyone something made by me. The men got some fudge.
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by
kalinelson
26 Jun 2010
+2✽
So glad for your good news.....I have bought some really nice sets from Julias Needle.....it's alway nice to hear when people are treated fairly.
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It is nice to know! Incase we do the same thing on this site. Thanks
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by
crafter2243
26 Jun 2010
+1✽
Good thing to know. I like knowing if a merchant is helpful.I am glad someone else buys duplicates by accident.
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I totally agree with you. There are very good people out there.There I can stand up for Veronica of Cute.
2591✽
Thanks for the comments....It's always nice knowing when there are the good merchants in which to support, when there are so many others that are untrustworthy. It's always great to support the ones that are very supportive and appreciative of their customers! Thanks!!
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NOW THAT IS FANTASTIC AND WORTH SHOUTING FROM THE ROOFTOPS!!!!
Good onya Cindy at Julias Needle Designs!!!!
Hugs n roses, Meganne
Good onya Cindy at Julias Needle Designs!!!!
Hugs n roses, Meganne
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Yes I agree! She is fantastic to work with and her designs are wonderful!