transfer them to a SD card through a card reader. I have been doing this since I learned ME. Last week my second card reader "died" and I purchased a new one at Target (didn't get the cheapest but didn't get the most expensive either). I plugged in my new card reader and the computer dings and tells me new device found. I go to Customizer and click Write design and the SD is there but I can't find the Memory Stick. I go to My Computer and it happens to be called "G" and I open it. BLANK!! I am in panic mode but properties tells me it is 98% full. I use safely remove device and remove both devices. I just plug in the Memory Stick and all the designs are there. I plug in the card reader and now I cannot see anything but a blank screen when I look at the memory stick. I do this several times same result. My must remove both devices and just have the memory stick installed to see the designs on the memory stick. I have a work around where I put the design I want to write to the SD card on the computer elsewhere, remove the memory stick, plug in the card reader, write the design, remove the card reader device etc. I don't think it is part of the problem but I will mention we had storms on Saturday but the house did not lose power and I have a surge protector. I was trying to write these two designs Sunday afternoon. Thanks in advance for your help. Becky