I know that smile as It was the same smile I had when my "lemon" computer finally got replaced just short of the warranty ending. It's wonderful to have a good outcome. Did you have to buy the new hard drive and how did you get Western Digital to extract your files for free?

Now be sure to do regular Back-Ups because you might not be so lucky. 3cheers for Western Digital!
Now go back to being busy embroidering !
Fom Bev

That is great!! It sounds as though Western Digital really stood behind their warrenty.

I am happy for you! I know they charge a lot for recovery, of lost data. I hope they can recover all your data. Let us know how it turns out!

I am glad that it will be a good ending for you.

auguri che tutto vada ok

I am glad for your good luck. I know how you feel My computer also crashed week before last. I lost
everything, but I have a external hard drive and
most all my designs are on it. I also had downloaded to ubs sticks. The external hard drive was a good purchase, I am so glad I had one. If you
don't have one buy one. It has save me money and heart ache.

hi i am in india and they do it for approx 5$. It comes included in the service charge of 5$. All the same as I have many designs i also put them onthe Ext hard drive and also pen drives. U should give the ext hard drive a try. - its worth the cost

Glad you had such a happy outcome.