Community / Embroidery /
11264
by kharriman 05 Jan 2011 ( edited Jan 13'11 03:41 )
+22

The computer that I used to have it on was Windows XP Home Edition with Service Pack 3. I have to give that computer back to my aunt & uncle. I think I need an updated driver. But I can't get on the Amazing Designs websit. It seems to be down or something.

HELP?

Comments (7)
360671
by noah 05 Jan 2011
+4
I know next to nothing about computers as i am just learning but i had that problem & one of my boys(well men)said the pc wasn't seeing it & they clicked a few times & it now sees it??If you know computer maybe that will help???carolyn
4489
by deirdre 05 Jan 2011
+3
My amazing box ii also only works on the vista pc, on the one with windows 7 it doesnt work at all. I do know that I always have to use the same usb port on wich it was first installed, otherwise it will not work either.
4489
by deirdre 05 Jan 2011
+3
ttt
63174
by smithandsmith 05 Jan 2011
+1
i had the same problem with my old customizer 2000 program and my new windows 7 but my hubby turn down the port speed so it could read it. Something about the new windows 7 is 64 bits and the old programs run on 34 bits Hope this helps you
hugs Lee
2 comments
by kharriman 06 Jan 2011
Thank you so VERY MUCH!!! I suspect I will have the same problem with the port speed. If I do have problems, can you ask him if he can give me directions on how to turn it down too? It would be a great help. *4U
by kharriman 06 Jan 2011
I have'nt had any luck with this yet. The link you gave directed me to www.amazingdesigns.com & their site is still down. I will keep trying.
63174
by smithandsmith 05 Jan 2011
+2
http://amazing-box.software.informer.com/
4 comments
by kharriman 06 Jan 2011
IT FINALLY WORKED!! I got it downloaded. Now to see if the card writer & reader will work. :))) If I could gve you more flowers I would! You are a lifesaver!!! :)))
by kharriman 06 Jan 2011
I just recieved some disturbing news.
* PLEASE NOTE:
The Magic Box software is not compatible with 64-bit Windows XP, 64-bit Vista, or 64-bit Windows 7. It is compatible with 32-bit operating systems only.
I found this on embroideryonline.com
by airyfairy 09 Jan 2011
Thank you for this. I have a Magic Box and I have made a note.
by kharriman 11 Jan 2011
You are very welcome!!!
11264
by kharriman 09 Jan 2011
0
I just bought "The Ultimate Box".
11264
by kharriman 13 Jan 2011
0
My Smart Screen Filter was on & it would not let me view www.amazingdesigns.com . It is fixed now. I had to turn the filter off then scan the website.