11795✽
I have been without my machine for about 3 months now. I'm starting to wonder if I still have ownership.
Thanks for your time.
Comments (5)
122864✽
I sent my Elna to be repaired under warranty through Janome and it took ten months to get it back! That's why hubby bought me the Designer Diamond.
Hugs n roses, Meganne
Hugs n roses, Meganne
2 comments
That's awful!! I remember some of that. Does it run like you were hoping?
Thanks for answering.
Thanks for answering.
oh man 10 months, wow that's scarey!
85867✽
Wow!! I would go into withdrawal. Does your dealer not offer repair in their business?
1 comment
I had it in a month before it was shipped back East. They said it is in the base, which is out of their league. They told me it would take 4 weeks.
Happy Stitching to you!
Happy Stitching to you!
299559✽
Oh man that is too sad, they should have given you a spare while you had to wait! I have never had that happen & honestly the withdrawl symptons would probably kill me!Keep calling & bug them. That os a LONG.............TIME
1 comment
No, no spare. But you are right, I miss it.
8181✽
by
softhearted1
15 Feb 2011
+1✽
i would be giving them a call to see the status on your machine. Hope you hear something soon!
1 comment
Thanks, I hope I hear something good soon.
12165✽
What a bummer! My Janome dealer takes care of everything for me. I have never had to wait more than a few days for any repairs. Good luck!
1 comment
Thanks!
Feel lucky.
:o)
Feel lucky.
:o)