Ridiculous to have to buy a new hoop!! So I went to a local hardware store, with hoop and screw when mine broke and they helped me find a fitting screw and bolt. Costs a couple of dollars as I choose the stainless steel ones and they've lasted ever since. Try that!

Yes, I would try to find the similar at the hardware store,like mops suggests.
From Bev

Great idea. Hope it works for martinabar

My husband went to a local store that sells parts to machine shops. The bolt and nut both were less than a dollar. He bought several sets for future repairs.

I hope that you are up and working again. I dropped my hoop and a spring flew out. Took it to the dealer
and they ordered a spring 6wks ago. I have yet to be called that it is in. I went to another dealer and he put in another spring but he said it was tight and I couldn't get it on my machine. My son saw and said that is the spring that is in ball point pens. Well I undid 6 pens and took the springs
back to the second dealer and he put one in and I have made 25 bunnies in the hoop and much more.
Good luck!

I bought just the screw and insert for my hoop.It just wouldn't tighten anymore. Good luck and hope you get this replaced.

Some time ago I lost two hoop screws i went to a Brother store and Internet and they did not have it I had to buy the hoop again, they told me!!! some one here in Cuties, gave the idea to to an ACE store, and I found the same screw for pennies!!! I bought a dozen just in case. I do not know where you live if there is an ACE hardware store, but you could go to a similar store . Good luck!

Try to find a Nut and Bolt place. They're out there, you just have to look. Then take the whole thing in or email them with the info. I did find a dealer online who could sell me the ones for the old Singer, but they were sooooooooooooooooooooo expensive. In the mean time I took the one out of the small hoop and used it on the big one. Never used that small hoop.

Of course, I have to tell you that the second hoop that I bought was one of the best buys I ever made. (After I got the screw fixed.) I can hoop another towel while I'm working on one.

Hi Martina
I have a old brother and it has 4 hoops with it. Do you have another hoop that you could borrow the screw from?
hugs Lee

You shouldn't have to buy a new hoop. I broke one and meantioned it to the dealer I bought it from and they just gave me one. This was Viking. I would have paid for it.

This is ridiculous. These machines and their parts are too expensive to be treated by manufacturers as throw away etc . They should fix especially if under warranty. I'm so pleased some cuties could help with some great suggestions , that we , also can all take on board. Cheers .......Val

No you shouldn't have to buy a new hoop. The screws can be replaced. The local hardware store should be able to get you one if the retailer that sold you the machine won't.