I haven't found an email address on her site. BUT if you want to get in touch because you are having problems, leave a comment on one of her recent designs. I did recently and she answered me straight away. You will probably have to use a translator if you don't speak French though. I translated my comment to French using Google Translate. Good luck. I didn't keep her email address, or would have shared it. Sorry.

http://turquoise210broderiemachine.over-blog.com/
this is the site. hope it helps.