I know how you feel! I hope that your computer will be in 100% working order in no time *2U

I know there are ways to fix it but I'm not good enough to figure it out n my own. Try using the All Topics search on the left to find help. Try entering virus or software.

Will ask my husband; maybe he has a good idea for a program to help you ;o)
Greetings, Bettina

You need to download rkill and MalwareBytes anti malware, do it from another computer if you can and put them on a usb stick.

Put the stick in your computer and click on the rkill program to run it, it will disable the trojans so you can remove them with the anti malware program.

Good luck.

Yes I agree with meganne I had the same thing. DO NOT click on it belive me I found out the hard way. I too had to put it on a stick and run it from there. Even if you do not have this problem now down load the rkill and Malware for safety on a stick.

Would you please share the name of the website for graphics with us so we can be sure to avoid it?

Thanks

Marcelle Lewis
http://embroideryavenue.com/
http://embroidery.gotop100.com/

This is an insidious virus that is making its way around the web. contact your virus protection company (may have to use a different computer) and download the fix to a flash drive. Whatever you do do not go to the site that they are trying to direct you to. This is a form of blackmail and they want you to purchase their "virus" protection software which is bogus. This is why you should always purchase your virus protection. good luck

I know how you feel - I picked up 2 Trojans two days ago. I was able to clean them using ESET Cybersecurity. It's not a free program, but it works on all the nasties I've come across, so far. I also have a MAC. Could you name the site, so we can avoid it? I hope everything works out for you. Good Luck! ✿4U

What was the site address, please?

Darn, that happened to me yesterday and I knew right away that something was wrong. now what are we to do? I have malware, I r n it as soon as it happened. what is wrong with people?/all we are trying to do is make the world a pretty place one embroidery at a time.

What is the name of this site????? Please no link of course.

Thank you all for your replies... I will give flowers right now, but I will have to reply to you all later. I am still working here. I downloaded Norton Antivirus Through our server... for all of you that use Comcast, I want to tell you that they have free antivirus through Norton for up 7 computers in your household, and you have free technical support. My problem is that having a Mac creates a problem, everything has to be specialized. Tech don't usually know too much about Macs, just PCs.

The site to avoid is Graphicsfairy.blogspot.com It was a site I got through Bernina, at a webinar I attended. The graphics have no copyright as they were made long ago, and they are beautiful. They can be used for scrapbooking and more. But it all turned ugly when I got these trojans. :(

I'm not a computer genius. I have built a computer, changed parts on my old 98's when used those, and I have taught people how to use a computer... but I have never in all my years on line had to deal with a virus, or a trojan...

At this point I have 3 trojans left that I can't seem to get rid of... Norton can't repair them. Just the Scan took more than 3 hours, and I 've been on the phone hold for way over an hour with them. I guess that I will try to visit the sites that Meganne sent me.

Thank you all for caring. You all have a blessed day.

Hope you have come right by now. Horrible thing to have happened. Sarah.

Hello form australia...i work for a computer repair company and there is NO I REPEAT NO antivirus that will give you 100% protection because they are alwayS 1 day behind the 50 or so new viruses posted on the internet daily so until the virus is posted the virusprotector can not find a cure for it so unfortunately some get through and infect your computer some are so bad they completly imobolise your computer some have fake micdrosoft logos i could go on and on and the bottom line is that you will PROBABLY have to take it to a repair establishment...sorry to be the bearer of bad news.....hope your virus is not to bad....soozie

Hello

I am sorry to read the problems you have had, but as the same thing happened to me with trojans everywhere! I can sympathize with you. I have not read all the answers you have received as I am in a frightful hurry, so if someone has already given you the following advise, please forgive me for repeating it.

Firstly, I swear by a virus programme named Bullguard, found at Bullguard.com. It truly is amazing and worth every penny. This programme has saved my computer several times. It has 24/7 LIVE online help and if they cannot talk you through it, they will take over your comp and do it for you. The more years you buy the cheaper it is and you can cover up to 7 computers with one licence. I recommend to everyone. The other thing to have is a FREE DL named CCleaner, (just type the latter into google) run this once a week and it will clean your computer, this is also an amazing programme.

Now if you need to download or run scans start your computer in 'SAFE MODE' by turning your computer on and keep tapping the F8 key, the screen will appear completely different to what you are use to. click on START IN SAFE MODE and follow the instructions from there on. This will enable you do work/clean your computer safely. If you had Bullguard, this is the way you would talk to the tech guys, without fear of the Blxxdy virus eating everything.

Also download 'MALWAREBYTES' Anti malware by also typing into google to find the free download. Once installed run it. A SAFE way of deleting virus infected files is to hold down the 'SHIFT' button at the same time as DELETE, as some virus can escape your rubbish bin...By doing as I say bypass's the bin and send the little blighters straight into Cyber Space.

I hope this helps. If I have not been clear enough for you please feel free to contact me and I will walk you through it.

Kind Regards
~x~

I get an answer from MacWelt and they describe a way that should work for Apple/Mac. My english isn't the best and most of the translation-programs mix/match all together so nobody understand anything.
They said that Apple knows about the problems and will change something for the next update to provide malware.
If somebody here coud translate this (I'm affraid that I does it wrong and this get's more trouble then the malware itself).There were also 2links to helping articels.
Greetings, Bettina

Um die Trojaner selbst entfernen zu können, muss man im Diensprogramm Aktivitätsanzeige die Prozesse unter dem entsprechenden Namen unterbinden. In den Artikel finden Sie die Namen und die genaue Erklärung, wie man dabei vorgeht. Des Weiteren hat Apple auch versprochen, mit dem nächsten Update gegen das Problem vorzugehen.