So sorry! This is not the way that most would solve the problem...but if you got a bad design from her site, the money should be replaced. An "I am sorry" would have been nice and might would have saved a customer but just maybe she was having a bad day already. The thing for her to do would be to put up a message on her site about the design and replace the design with a new one, either different or a reworked one of the same design. If I were you, I would write her a nice note and thank her. It just might make her stop and think about the way she handled the situation. At least you got your money back and you know to be careful if you ever buy anything from that site again.

Hope your day is great! Don't take time to worry about this any longer. It is over and done and it was nothing you could do about it. It was her mistake. I know I have some bad days at times and have to be very careful to hold my tongue when irratated. You did the right thing and you can not control how another person reacts! Smile and be happy! Don't let it ruin your day! Hugs, Linda

I am so sorry as I think this was handled very badly. Maybe she can't take criticism and she is having a hard time but so were you....glad you are getting your money back and it doesn't matter if it was only $1, it is the principle of the thing.....yea for you!!!

Hey Mary Ann I sent you a PM about this.
Hugs, Meganne

Glad you are getting a refund from the site. I see how things don't run smoothly for this site sometimes so I hope that she is not to overwhelmed to realize that you are letting her know the design was bad not just for a refund. Tell her thank you and wish her a great week, it might make her stop and think like Linda said. Anyway, its now water under the bridge and in the past. Have a great day and a wonderful rest of the week!!
Diane