I think you would need to have some digitizing editing software (Embird, PE Design, Edit n' Stitch, etc.)... is that right girls?

I'm sorry for you. It is so frustrating if something does not stitch out as well as you hoped it would. So, can you fix it? It depends whether you have software that enables you to do one of the following: 1. lower the density of a pattern, 2. cut away (part of) the stitches underneath the top layer of stitches. I can only do the last , not the first unless it's something I digitized myself. Maybe one of the others can offer you some other advice. Good luck, anyhow.

The only way I know would be if you have software that allows you to change the density of your designs, If you purchased tI've never gotten anything from cute that was not excellenthe design I would contact the one I bought it from they may can help u, If it was a free one, well sometime unless it came from cute u get some duds more

I know this can be frustrating. The best answer would be to use a software that can lower the density. Hope you can work this out. A flower for you.

Either lower the density if you can, or make the design a bit larger. *4U ><>

Anything I would suggest is already mentioned. I use embird to lower the density and enlarge the design on my machine and that usually works.

Increasing the size of the design without compensating for stitch density will help a little bit. Most digitizing software will do this as will many embroidery machines once the pattern is loaded into them. Using heavier material to stitch the design on and a heavier cut away type stabilizer will help too... Good luck.
Silver

bikermom, have you contacted the digitiser, they might not be aware of this problem. When designs are first made they are made in one format, and then changed to other formats. Sometimes these other formats are not stitched out before selling and problems occur then, and any self-respecting digitiser would want to know if there were any problems with their designs, so please let them know, and maybe they can fix it. Hugs and a flower sweetie.

Looks like you have the answers here that I would have suggested so I will just give you a flower.