Not sure but are you sure you have logged in to the sites. Marg

So sorry for your frustration! I know the sites have been recently upgraded, and have new 'help' features and such. Um, that being said, every time they "upgrade" my darned e-mail program, I have to work the bugs out of it. I'm thinking that your tickets aren't getting through, because I tried to do that and didn't get very far. I've contacted Veronika, and I suggest you contact her thru the support function "contact us" here at Cute, and tell her the problem. I'll do it again, too, for all of you that are having these difficulties. I think it's bugs in the new servers. Hugs, Marji