mechanic is taking it to the distribution center in Aurora IL for repairs as it has so many issues and because this machine has been out for less than 2 years and he is smart enough to know he is overwhelmed with the issues, so he is taking it to the "source" this time to get it fixed!! Am hoping for good results this time as it has not really been right since January of this year.........this is why I hate buying new & improved models of anything, until they have been tested in the market a few years........oh well.........I wish them luck!! See you when I get back.......Hugs......Vicki