I financed both my Bernina's using Bernina credit that is backed by GE and everything was terrific. I am so sorry you are having such difficulties. Have you called the store you purchased from?

I too financed my Bernina's with no problem. Call them and ask for help. I got interest free with GE.

If you can get interest free and do not use it for any other purchases. My daughter got caught, she bought a computer on GE interst free BUT after a couple of months bought another item on the GE credit card at an interest rate much higher than other credit cards.

I bought my first Husky viking D1 threw them intrest was high but no other problems didnt use the card , Thats all I can tell you , Sorry

I bought my Floriani software and financed it through GE Money Bank, had no problem, no pnone calls at all. I've got mine paid off now. I just need to learn to use it. Have you learned the software yet? I need some classes on how to use it but hate to have to pay so much for classes.

All I can say is that even if you don't get the paperwork pay the bill and don't use the card for anything else. Don't be 1 day, 1 hour, 1 minute late in paying the bill if you have the no interest for 24, 36, 48 month loan. Even if you have to call them to make the payment. It is great if you are not late with a payment especially near the end of the loan period.

I used them to finance interest free for my Viking Diamond, never used the card for anything else. Paid it off a little early when I sold my home, but no problems, they had a coupon book but I set up auto pay through my bank and was NEVER late...they add on all interest if you are...careful of that. Linda

I used it through my Bernina dealer and no problems. Although the last time I checked the fine print, it said in equal payments, which was a whole new game !!! originally, one could pay monthly whatever you wanted as long as it was paid off by due date. In other words pay all along and them transfer the balance to another card if the time ran out on you. I guess they caught on our way out. everyone was transferring the balance to avoid the accrued interest.

Good?? The advertising. I've dealt with their parent company before. They "lose" your final payment, dawdle in sending paperwork, haggle over petty stupid stuff. If you can get a loan from your bank or use a credit card instead, you would be much further ahead. Then you wouldn't have the stress of missing the fine print or dealing with a company that really DOES want to screw you out of the interest that they feel entitled to, even though they advertise interest free for X number of months. Sorry. I can't be more helpful.

I purchased my new Ellageo Plus in June 2010 thru my Baby Lock Dealer & got a 18 month interest free with GE Money. The Baby Lock dealer did all the paperwork right there in the store. I got my 1st bill from GE & divided it by 18 & paid my 1st payment on line before it was due as a matter of fact when I get my paper bill now I go in & set up my payment to come out on the due date or a day or so before if it falls on a weekend. The next month after getting my machine I purchased a Kola Cabinet for my machine also 18 months interest free through my Baby Lock dealer & again financed by GE Money. When I got the new bill for the 2 of them together they gave me another full 18 months so I divided it again by 18. My paper bill says I have until 2/17/12 to pay in full without the interest. They actually gave me an extra month. If they ever fail to send a bill I would make sure to go in & set up the next payment. The paper bill is just a courtesy, I know it sucks but it is your responsibility to make sure you make a payment weather you get a bill or not. Sounds like your Brother dealer did not do a good job of setting you up with GE Money. I have not had one problem with them.

I financed my PFaff Creative 2.o and a sleep number bed with GE money accounts ( 2 different accounts) 3 yrs ago. Paid both off a couple of months early. No problems no interst.