Welcome to the Cute family.
If you bought your CV from a dealer they should have included some lessons to help you get started, failing that you need to read your User's Manual from cover to cover, preferably while sitting at your machine, so you can familiarise yourself with it.

Then I recommend you join a Yahoo Group that specialises in help for your machine.
I have added links to two of them below.

Nothing stopping you from joining both then staying with the one that gives you the best help.

Other than that there should be other Cuties along shortly who may be able to help you further.
hugs and roses, Meganne

Welcome to Cute, the best place for tutorials in my opinion is u tube. It certainly has helped me learn my new software, and picked up loads of info on embroidery too. Also the more knowlegeable Cuties on here are always happy to help. This is just one of many links for pfaff creative 2.

You got some good answers, all I want to say is Welcome, your are a right place.

Welcome to Cuties, you are going to have a lot of fun!! The Cute family are all very willing to answer questions and help when you get stuck!!

Welcome to our "home", you will love it here and find helpful answers for almost any question or problem you have. You have posted right. Flowers are passed out freely for questions, answers and thank yous. I know you will enjoy your time on Cute!

Welcome to the Cute family!

Welcome, your are at the right place.

Welcome to this amazing family. Sarah.

Welcome and here is a link to some good 'How to do' videos. Hope that they will help

Just want to say Welcome. Ask any question you have and someone will most likely know the answer. I learned so much just from reading other Cuties posts and answers. I had no support since I bought a used machine either.

Hi and welcome to Cute. I cant help with your question as I have Brother machines, but knowing this site there will be some who can help with your Pfaff

Welcome and good luck with the new machine. My sister in Van also bought one. She has had one lesson but will be signing on for machine embroidery class. When I bought my Bernina thought I would never get the hang of it and now I don't want to do anything else. Ehjoy your machine and enjoy Cute.
hugs Elizabeth

I see you have some help, so welcome to cute. DeVon

Welcome to the CUTE family.

Can't being to help you but I can welcome you to the Cute family. Think you'll learn a lot here as well as make lots of friends. Hugs Karen

Hi Gramsof2, I have a Pfaff Creative 2170. It's not that new, prabably a 2007 model. Didn't get any of the lessons, as I live out of the city too far. Just try a few things, simple and learn as you go. The video on you tube may be helpful and ring the people at your sewing shop [where you purchased machine]

Dear "Gramsof" welcome to the best Embroidery site in the world. I see you have been given some great ideas already, I just wanted to welcome you here too. Love and blessings Chris, Newcastle, Australia

Welcome to Cute and I hope u will be as happy here as the rest of us. Enjoy it and be warner, this site is ADDICTIVE!!. Hugs Babsie from South Africa.

Thanks all for your help and advice. I took the plunge yesterday and started with emlibrary made two pairs of lace earrings. I am sure looking forward to being here. As for lessons I was not offered any at the store as I live outside of the city, oh and thanks for the warm welcome.

very welcome to this wonderful and I totally agree with Babsie - ADDICTIVE

I bought a pfaff cv 3yrs ago. Have been going to classes ever since. I would be glad to answer any questions that I can. I have free long distance, so I could call you. I live in NE Ohio between akron and canton. my email is midge44614@live.com if you want to contact me. I had never embroidered before and am still learning. hugs

Welcome to "cute" sorry can't give advice on your pfaff, I have Elna Embroidery Machines. I'm sure you will get lots of help here. Hugs Yvonne