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Community / Embroidery /
1694✽
by coulson 06 Sep 2011 ( edited Sep 07'11 01:43 )
+20✽

I have been trying to retrieve past purchases from Julia'sneedle. They go through someone else-the link they sent I can't open-Now they are done trying. I am not happy at all. Any suggestions?

Comments (6)
32948✽
by jofrog2000 06 Sep 2011
+1✽
juliasneedledesigns@yahoo.com is Cindy's email from her web page.
10852✽
by gdsteliga 06 Sep 2011
+1✽
I too am having problems with this site. I have purchased many designs and now they will not accept my e-mail or password.
When I stop having internet problems I will write to her.
6340✽
by marcellelewis 06 Sep 2011
+1✽
What is it saying when you try the link?

Have you tried right click and 'open in a new window'?

Have you asked them to send the designs you purchased as an attachment to an email?

Marcelle
http://embroideryavenue.com/
http://embroidery.gotop100.com/
109918✽
by crafter2243 06 Sep 2011
+1✽
Just a thought. Recently the link to a purchase would not work. I was send instructions through e-mail but still no sucess. I used a different browser and it worked perfectly. Go figure. Angie
12500✽
by anangel 07 Sep 2011
+1✽
Cindy Russell, owner of Julias Needle Designs is a great lady and will strive to help you in any way to get the help you need. Just email her and explain. I have been a member of her Yahoo group for many years and she is the most understanding and generous person I know!!
Angel
29237✽
by bowlds 07 Sep 2011
+1✽
Yes, don't worry, Cindy is great.