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39739
by moyed 11 Sep 2011 ( edited Sep 11'11 01:58 )
+13

Have dwonloaded a picture of my problem if anyone can help

Comments (2)
39739
by moyed 11 Sep 2011
+2
usually, the thumbnails that look like a piece of paper are thumbnails of the design just like the sewiconz ones. I think there is a setting I need to adjust. My dealer is overseas looking at the new janome machines and I am too impatient. hugs Helen
19430
by fannyfurkin 11 Sep 2011
+3
I am not familiar with this software but have you tried uninstalling it then reinstalling, that is what I normally do with things that are not behaving properly.
1 comment
by moyed 11 Sep 2011
Yep been there, done that. thanks Alice, just very frustrating, maybe will have to operate back in xp mode...