Community / Embroidery /
17488
by mnladyus 23 Sep 2011 ( edited Sep 24'11 20:36 )
+28

Has anyone who sent a note to cute support about having problems gotten a reply, other than a ticket in the last few weeks? I sure wish I could upload in projects.

Comments (11)
8047
by alexgrandma 23 Sep 2011
+7
I did not even realize there was a cute support. I can only download if I go to packs and then pick a catergory. Then go to like page 4 of the catergory. Not sure if that can help you.
1 comment
by mnladyus 23 Sep 2011
I can get the designs, but my loading photos to the Projects is messed up. I'ts something that they will fix.

Thanks for posting
62461
by clawton 23 Sep 2011
+7
I've asked questions but no reply
234507
by pennifold 23 Sep 2011
+6
Mary Ann I have written to Veronika on Cute - it is easier to do this. Her avatar is TEST.

I know she is very busy trying to update this site.

Love Chris
2 comments
by mnladyus 24 Sep 2011
I didn't think it was important enough to bother her so I just send my note to the support so they know what's going on.

I'm sure they will get it all fixed but it just takes time.
by mnladyus 24 Sep 2011
I guess that link didn't work. Please scroll down the list, I have a post to moyed showing the photo of what I have on my page...parts are missing.
109774
by crafter2243 24 Sep 2011
+6
I know this may be repetitious. Have you checked that your picture is in jpeg format and not too big? It seems strange that everyone else can upload and you can't which makes me think that it is on your part and nothing to do with the site.
2 comments
by mnladyus 24 Sep 2011
Not sure if this will work or not, but please read my other post to moyed. She agrees, in the photo that I posted, I have parts of my page missing.

http://answers.cuteembroidery.com/8347823_moyed-please-read-thank-when.html
by mnladyus 24 Sep 2011
guess that link didn't work. Please scroll down the list, I have a post to moyed showing the photo of what I have on my page...parts are missing.
145305
by mops 24 Sep 2011
+4
This is what I got just now and that's indeed more than you showed in the other post. I have no idea at all why you should get something else. And I have not send in a ticket lately, so I can't help you in any way, I'm sorry.
24826
by mranderson 24 Sep 2011
+3
Have you thought it may be a setting that you have on your computer that is stopping you uploading to projects. Just a thought. Marg
1 comment
by mnladyus 24 Sep 2011
I've uploaded many projects before without a problem, it just been since they have been working on the site,
17488
by mnladyus 24 Sep 2011
+2
The rest of my tabs were there this morning in the Projects but now they are gone again. They will figure it out...It all takes time. I'm not worried about it.
21543
by susiesembroidery 24 Sep 2011
+2
I have no clue about loading my things up to the project page. Will have to start when they are finished with the upgrading of the sites. Love.**
33986
by ansalu 24 Sep 2011
+1
Was uploading a project 5 hours ago without a problem (just the one that there is nearly hole descrition was in the title :o(
Greetings, Bettina
255054
by airyfairy 24 Sep 2011
+3
I have had no problems either. Like Bettina says - there is something strange about the Title.
23222
by ramona 24 Sep 2011
+2
Just uploaded to projects with no problem. FYI