Can someone help me with my external hard drive backup? I have a 1TB Toshiba that is a plug and play that I have had working but had to disconnect from my laptop and when I reattached it did not show the backup of my computer that I'd done in July. So I did uninstall and reinstalled the software. Now, after over 30 hrs of backup the files are there but in rim extension and I can't view or open. There is a notepad file that shows all the files (trying to backup all my emb designs on a second source- just in case my laptop dies) but I am not sure what I am doing wrong. I've read the Owners Manual but it is no help. Any ideas or explanations? Thanks, Beverly