Hi, guys. I am trying to download a design and the website is trying...

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by leann1955 12 Nov 2011 ( edited Nov 14'11 11:02 )

Hi, guys. I am trying to download a design and the website is trying to require payment even though I have a membership. Any idea why this is happening?

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Comments (6)

4969✽

by knitty46 12 Nov 2011

+1✽

Is your membership expired? What website is it?

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6515✽

by madrocki 12 Nov 2011

+1✽

often when checking out you have to mark the FREE button.

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29801✽

by mi30kaja 12 Nov 2011

+1✽

Have you contacted the site Owner?

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6030✽

by cutegirl 12 Nov 2011

+1✽

Hope you get your designs, where are you buying it from?

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9888✽

by patsy28 12 Nov 2011

+1✽

If you are trying from this site, you do not add the design to your cart. You just click on the design and go to the far right and click on members download. Next you pick your file. Hope this helps you.

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551✽

by leann1955 12 Nov 2011

0✽

Thanks to all. I never noticed the free download for members button. Silly me. Still finding my away around the new site. Happy weekend.

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