Hello,

I want the site where it showed how to clean the machine inside. The site was posted few days ago. I have all threads tangled under the Threader Take Up Lever. It has become a black nest and I cannot use the Janome MC 9500. the Technician comes home from Bombay, only services and opens removes the threads and do not remove the threads tangled up inside. I wonder if he knows about it. It is India. Things happen in India.things are sold and there is not proper service available.

Thank you. God bless. Bernadette de Souza.