Hi and Welcome to Cute! I think if you find out the model number there will be people here who are familiar with that machine, who will be happy to help. You just need to ask, and be as specific as possible. I think there are around 600 people who post on here at least from time to time :-)

Welcome to cute. This is a great place to find your answer. DeVon

Welcome to cute.

Welcome to the Cute Family. You might be talking about Model PE-500 . You might check out the Walmart web site. Nancy

Welcome to Cuties! If you can find what model number the machine is it would be a great help. I have a couple of Brother machines.

I would be glad to help you if I can.

Newbie hugs, Bonnie

Hi - I'd like to add my 'Welcome to Cute'! We're happy you're here, and it is wonderful you're trying to help someone start in embroidery.

I have several BabyLock machines, which are the sister machines to the Brothers. I'd be glad to help your friend if I can.

Why not have her join Cuties, and post her questions. I can almost guarantee that many of us will be able to help her out. This is such a wonderful, addictive hobby we love for everyone to enjoy it as much as we do.

Welcome to Cute!best place for help. Stella