My singer futura messed up and would not pull up the bobbin thread, asked Singer about it and was told I wasn't threading it right. Send it to them and they will fix it. Instead I ordered a tutorial from Singer Top of Texas for $20.00 on how to set the timing. It worked! My son had it fixed in 15 minutes. So I had another,the Singer ce250 that has been sitting in a corner over 2 years not working. Did the same repair and now it works too. I paid a repairman 150.00 and did not want to spend anymore money on it. He told me he replaced a melted gear but there is no plastic gear even there. He slapped some black grease on it and it never did work right. So ask here first when your machine messes up. Maybe someone has had the same experience. I'm happy!

Bev