Who is the designer?

Yes, please, who is the designer, what is the design? And which format did you download? It makes it easier for us to find the design. I can download it into my software, see how it looks, if I know which format you downloaded. What do you mean you can't sew it out? Does your machine not read it, or are the stitches wrong, what? More information will help us help you better. Thanks, hugs, Marji

Here is the design she is talking about

Is that the little kitty purse?

Sue Dewsbury In the hoop small cat zipped purse. Answer the questions posed by Marjialexa and we will try and help you. ;)

I downloaded it in pes and it sews out fine!

I downloaded Sue's kitty purse into my Janome Digitizer Pro software, in JEF. It opened and went through the virtual sew-out just fine. Aleen sewed it out in PES and it worked, too. If you are new to machine embroidery, you might not know that you have to download designs in the format your machine uses, or convert them with a conversion program or digitizing software. If you tell us what kind of machine you're using, and what format it takes, maybe we can help you more. As far as I can see, there's nothing wrong with the design. I believe the problem is in how you're downloading it, or your format, or what you're trying to open it with. If you'll give us more information, we can be of more help. Hugs, Marji

Downloaded in Jef and it sewed out just fine.

InTheHoop designs can be a little confusing.
I always copy/paste the instructions and the pic for ITH designs and save it in 'Word" in the same folder as the design.
Hope you get this lovely one to stitch out.
Hugs Bev