Try unzipping the RAR folder using a different program.
I seem to think Embird only likes WINZIP folders.
HNR, Meg

I have had the same problem, the folder is generated but empty!!!

the files are hidden. Use "my computer", Locate the file folder you have the designs filed in. You should be able to see the files. Highlight the files, right click and select "properties" (should be on the bottom of the list). "Attributes" is located near the bottom of page. You should see that the "Hidden" check box is either check or filed in. Click on the "read-only" box and then the "Apply" on the bottom and the "OK", You should now be able the see your design files.

This may sound strange...but I have SewIcon and sometimes it looks like there are no designs...but only because they are shown in white and it disappears into the white background. Clear as mud right?
Muffy :)

To unzip a rar-zip is extremly complicated on my embird (have also to jump forth and back; maybe cause I use embird with parallels on my mac).
So I have dl now 7-zip (found this tip in an old post from Eva Jungermann) and that works much better for me ;o)
Greetings, Bettina

I have same problem, even with 7-zip.

Thanks for your thoughts...just for additional info...I have opened dozens of Rar files with Embird and no problems...this is a first...most of them opened just fine...about 10 of them look empty...If I go to "Properties" for the "empty" folders, the Properties show that there are lot of files in each "empty" folder...I just can't see them, and the box in Properties is checked "Read Only"...not "Hidden"...so, not sure what's up here...

think i may have it.. on embird start up..
click on options, then asscioate extensions.. ensure .rar is ticked..
Big hugs from London - Maria xx

Okay, so I have a question...and if the answer is no, please don't get your panties in a wad...I am just asking...would it be okay to send the zip file to someone and see if they can open it...or would I be in violation of copyright law?

you can tell i have been playing with this lol.. I checked the iconziser extentiions not in there.. but my accident, in manager i clicked on filter as marked in the image.. you can select extentions here.. .rar not selected for me and I have no rar files to check with lol.. please let me know if this helps
Big hugs from London - Maria xx

i done a search on my external hard drive and found 1 .rar file.. when i select it in embird using show rar file it only showed me a blank page.. but when i double clicked on it it opened in a temp folder as in my images.. as this is the only rar file i have to play with

If you go to the folder by going through your computers Windows Explorer and see if there are files in the folder and If so create a new folder and move them there. See if this works.

Okay, an interesting development...I was experimenting with the opened and "empty" unzipped .rar files and stumbled upon something in Windows about "Hidden Files" and I needed to go to the file options and select show "Hidden Files"...when I did this, the unzipped rar files showed shadow pictures...I clicked on one and Embird opened...I then right clicked on the folder in Embird in the CDrive area (not the individual file) selected Convert and chose .jef...and voila the files converted to .jef and showed up in the files area below with the file images in .jef format...wow! So I had to do this process with all of the unzipped .rar files...for some reason, these particular .rar files had all of the files inside in hidden folders...don't ask me why...but I did finally get all of the files converted to .jef and reconverted to .pes. I tried converting to .pes but the original format was in .pes and even when I replaced the files in the conversion selection to replace the .pes with .pes...the files remained invisible...I had to choose another format for the files to convert to and then they were visible...Wierd! Any thoughts here? Thanks, Cuties for all of your efforts in helping to solve this mystery...maybe this may help someone else in the future...