11220✽
Here I go again...I purchased a design from basketkase and now I don't know how to get my design. I guess I had a brain slowdown. Please any help will be appreciated. Hugs Joann
Comments (5)
261163✽
by
basketkase
04 Oct 2012
+4✽
Hi Joann.......within minutes of purchasing the design, you will get a download email from which to download your design. Check your spam or junk email folder, as it may have gone into that.......if you can't find it let me know and I will send another one.......Vicki
1 comment
Thank you I have checked and rechacked both and no design so will take a look into yahoo and let you know.
33986✽
Maybe it is better to send a PM to Vicky/basketkase next time? That is the direct way ;o)
Greetings, Bettina
PS: Wasn't it the same problem with embroidery-outlet? *lol*
Greetings, Bettina
PS: Wasn't it the same problem with embroidery-outlet? *lol*
2 comments
Yep same problem....I think I will check into yahoo addy and see if they sent it there....I changed my addy on there but it dosen't seem to want to take it. I tried to read at the site but oh me they just say instant download so thought I would just go there and download.
Hugs Joann
Hugs Joann
I had sometimes a problem cause I use another mailadress for paypal than for registration on embroiderypages ;o)
Greetings, Bettina
Greetings, Bettina
261163✽
by
basketkase
04 Oct 2012
+4✽
Just want to let everyone know.....Bonnie has her design.....it was just some confusion. When you purchase from my website, you will get an email with the link for the design download within minutes of purchase....
Vicki....basketkase
Vicki....basketkase
67271✽
I knew Vicki would take care of it. Her approach to customer service is wonderful. And where else could I get so many quirky designs. lol
Bev
Bev
1 comment
Thanks, Bev!!
11220✽
by
bonnetgirl
05 Oct 2012
+1✽
I wanted to thank everyone for the help....Vicki was so helpful to me. Again it was in an unused email. I forwarded it to my addy that I use and could not figure out how to get the design. All my fault. I think I have finally got the right addy in the pay pal account. Vicki kept emailing me till I got the design. By the way it is wonderful.
Hugs Joann
Hugs Joann
1 comment
My pleasure, Joann!!