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30988
by justsew 18 Dec 2012 ( edited Dec 19'12 03:01 )
+21

Just to let you know, I have had my Brother 7x5 fixed, we took it up to the shop and left it while we spent hours looking around Chesterfield. Piched it up, it cost £90,

when i got home it was doing the same nothing had changed. I had to take it back,and another day was lost... and this time they did fix it... so ha ho big machine up and working . bit to late for most things for Christmas, but thought i would let you know, and thanks to all who gave advise to me to try and fix it.
Hugs Pam.

Comments (5)
140717
by spendlove 18 Dec 2012
+5
I hope they gave you something nice as a sweetener to make up for your frustration!
1 comment
by justsew 19 Dec 2012
no Sue they did not,But I did call in at Economy Fabrics on the way home each time. lol
234507
by pennifold 18 Dec 2012
+5
I collected my brand new Brother 5x7 hoop yesterday. It was $79.00 - so 90 pounds seems dear to me! I can't wait to try it out. Hope yours is now going well. Love and blessings Chris
115778
by asterixsew 18 Dec 2012
+5
Remind me not to go to Chesterfield to get my machine serviced. Where I take my machine it gets a little label put on it with the date and the problem. It is returned with any bits that have been replaced so I can see the job has been done. They also are excellent at giving info over the phone. Hope you enjoyed Chesterfield, its years since I visited there
1 comment
by justsew 19 Dec 2012
Can I ask where it is you take yours. I am not very impresed with the servise I got.
169064
by 02kar 19 Dec 2012
+3
Glad it is finally fixed. I am sorry you had to go through all of that.
109774
by crafter2243 19 Dec 2012
+3
Glad your machine is up and running again. It is frustrating to have to go back multiple times.