Community / Personal /
21593
by lulu07 05 Mar 2013 ( edited Mar 05'13 23:17 )
+23

I am so disappointed, I put two support tickets in and have not yet gotten a reply...I cannot download the designs from Cute Embroidery or Amazing...I have missed the Friday freebie and cannot download the bunnies at either website...can someone please tell me what else I can do to get a reply.

Comments (3)
140717
by spendlove 05 Mar 2013
+6
Can you tell us what is happening? I presume that you have downloaded designs before. If give us more information, someone will have an answer.
You can send a personal message to test if you continue to have a problem.
1 comment
by lulu07 05 Mar 2013
Thank you for asking...I am not able to download from either Cute or Amazing..I use PES 5.0 format and have been able to download before...don't know why I can't download any of the designs at present, lost the Friday freebie at Amazing..I am a member at both sites. Thanks for you help.
57675
by rescuer 05 Mar 2013
+3
Do you get an error message when you try to download?
158718
by jrob 05 Mar 2013
+3
I have reported to the site owner. Please send this kind of message to the moderators. Click on Inbox, open a new thread and send it to:
jrob, mops, marjialexa, meganne
You will get a response MUCH more quickly. I'm sorry you are having this proble