Ladies, I am hoping that you may be able to help, please. Back in March and then early April there were two free designs posted on the Daily Embroidery site. The first was 'Super Owl' and the second 'God of Thunder Owl.' Although I downloaded both of these designs in PES format, I am unable to open either design on my machine. The odd thing is that when uploaded from DVD to my computer, both designs open in my Brother PE Design Next software and transfer to the machine in the normal way. However, on activation of the file icon on the machine, I get a message "Unable to open this file." This is only happening with these two file designs. I wondered if anyone has had similar problems with these files. Many thanks.
Angie
As Angie has mentioned below, there is a new PES version that some machines cannot read and converting them may fix the problem.
Meg