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45070
by dollygk 07 Jun 2013 ( edited Jun 08'13 05:38 )
+37

Oh dear Cuties, I need to cry on someone's sholder.....

I think my son caused the embroidery arm to move when he carried the machine home from the shop with the arm attached!!!! Of course the whole thing was heavy so he was carrying it tilted and I'm sure it -banged and bounced- when he put it onto the car seat.... do I tell him......

In the pictures you can see how the stitches are not in line and my digitized picture (what do you call them??) shows that they are!

I did a test stitchout of the cartoon wedding design (is this the word??) and saw how it was off line so I did a second stitchout, again the same. I made a lined design like the printers print for allignment and it shows where
the off line occurs.

So do I have to lug the machine back to the states to take it to a better Brother dealer to get 'proper' maintenance??? Boo Hoo

3 images:
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[2]
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Comments (13)
5385
by crosses 07 Jun 2013
+10
I have a Designer1 and a PR600 and I am able to calibrate by puching different functions on the touch screen, I don't know what machine you have , but I would check into this first before you take it anywhere.
3 comments
by dollygk 07 Jun 2013
Thanks Crosses, I've got the Brother 1500D, how would I do this??
by crosses 07 Jun 2013
For each machine it was different. My dealer told me how to do it on my Designer1. The PR600 I found instructions on the yahoo group for this machine. If it isnt mentioned in your manuel then ask a dealer or check if there is a yahoo group for this machine. Most yahoo groups that are machine specific have very qualified moderators. I will check and see if I can find any information on this and get back to you.
by dollygk 07 Jun 2013
Many thanks crossees
11927
by mrskiki 07 Jun 2013
+8
Improper stabilization will cause that as well. Give it another try before you give up and return to the shop. Hugs. Nan W
3 comments
by mrskiki 07 Jun 2013
Also, do you not have a carrying case for your embroidery arm? That is the best protection while traveling with it.
by dollygk 07 Jun 2013
So just try again, without doing anything?
by cherylgauteng 07 Jun 2013
Not that I am an expert but what stabiliser did you use and what kind of fabric is it ? My entire machine is in one piece - not all machines have detachable embroidery arms. It is a Bernina 830, damned heavy and I can understand this maybe happening !
255054
by airyfairy 07 Jun 2013
+8
Oh dear - I am so sorry. I would also try a couple more designs just to see. Sarah.
57675
by rescuer 07 Jun 2013
+9
My shoulder is here...I am so very sorry! If I could afford it, I would bring you and your machine here (I have an excellent repairman) until all was well again.
Don't panic too much. I don't want to give you too much hope, but can you try again -- reducing the upper tension? It may be the repair changed enough of the physical tension setting that you need to adjust it on screen.
The issues I was told with moving the machine with the arm attached occur at the connection site -- meaning the embroidery arm would not connect properly and fail to send or receive commands. The way I understand it -- you would have major issues stitching at all.
I hope adjusting the tension will fix it.
1 comment
by dollygk 08 Jun 2013
I'll certainly try... thank you!
318555
by dragonflyer 07 Jun 2013
+12
I have the Baby Lock Ellisimo Gold...If my embroidery arm gets moved our out of kilter...all I need to do is turn the machine off...remove the embroidery unit...reinstall the embroidery unit and turn the machine on again...the arm will recalibrate itself into the proper position...I would try to call your Brother dealer first before making the trip...perhaps they can help you over the phone...good luck...
4 comments
by joansatx 07 Jun 2013
This would be my first thought, too. While it's apart, just look in to see if there is anything to see! Rebooting works much of the time for so many things around the house. So sorry for all the frustration!
by rescuer 07 Jun 2013
I like this answer best! Rebooting helps so many computerized things.
by pldc 07 Jun 2013
yep I agree remove it & then reboot. hope it works out ok for you Sigrun Hugs Loralye
by dollygk 08 Jun 2013
With small boys in and out of my room I never leave the machine on while not sitting at it... thanks ladies!
20463
by muflotex 07 Jun 2013
+8
oh dear, hope you have solved this issue, my brother 1250 inovis calibrates just like dragonflyer pictured, so hopefully this work with your 1500D too, got my fingers crossed for you
1 comment
by dollygk 08 Jun 2013
I shall do another stitchout today and see if things are better... thanks Muflotex.
11271
by pcteddyb 07 Jun 2013
+7
You might want to try a different design too - one that you have successfully stitched out in the past on that machine. It could be the stabilizer/design/fabric combination for this design is causing your issue.
1 comment
by dollygk 08 Jun 2013
This is true, I'll cross my fingers, thank you
169064
by 02kar 07 Jun 2013
+5
Oh, I am so sorry. I hope that one of the suggestions given will work for you. Please let us know how you are making out with it. I admit, I never move my embroidery arm out of my sewing room unless it is in its carry case.
1 comment
by dollygk 08 Jun 2013
This arm did not have a carry case, boo hoo, BUT it's my fault for not reminding my son to carry it in the bag!!!! Thanks 02kar.
15626
by haleymax 07 Jun 2013
+5
I don't have anything to add but I'm sorry, hope all is well soon.
1 comment
by dollygk 08 Jun 2013
Thank you!
25510
by rsehorse 07 Jun 2013
+4
I don't know if you have resolved your problem yet. I do hope so. I moved my arm by accident once. I was so worried I caused damage but I shut the machine down sent the arm back to the position to remove it, then turned it back on and it was fine. Good luck, I know this is very stressful. Hugs, Susan
1 comment
by dollygk 08 Jun 2013
I will keep you posted, thanks rsehorse
10909
by arlene 08 Jun 2013
+2
i had this happen and i removed hoop and turned machine off. then put hoop back on and turned machine on and then it worked fine. hope this helps
1 comment
by dollygk 08 Jun 2013
oh yes, me too! Thanks arlene
5165
by ajmmjs 08 Jun 2013
+2
it just goes to show that if u want something done right........., lynne
ps. m sorry for u
2 comments
by dollygk 08 Jun 2013
so true... so true LOL
by noah 08 Jun 2013
yes my motto and i do just that lol hugs
145305
by mops 08 Jun 2013
+3
Dolly, to me it looks more a question of stabilizing. The groom has gaps along the sides and the stitch direction is almost horizontal. Stitch direction for the bride is vertical and the gaps appear mostly at the bottom. Your square around the coupleis not square either, I'd try stitching it again with more stabilizer. What setting have you used for pull compensation? Increasing that slightly might solve part of the problem.
If it's a problem of the embroidery arm being bumped, the design would be off in it's entirety, or when the bump appears during embroidery only the colours after the bump would have moved.
1 comment
by dollygk 08 Jun 2013
Many thanks Mops, I'll try ironing the stabilizer onto the material and change the pull compensation and try again.