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I wrote to Ageless embroidery to (nicely) complain that although they are giving most wonderful fonts, the grapevine G was almost indistinguishable from the C. Having a G for an initial, I would not use that one.
Well, I just got an email that they agree, and will try to make an alternate version! Now that's great communication. And great customer relations. Now, to wait......
Jo
Comments (11)
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by
hightechgrammy
04 Jul 2013
+10✽
How nice that is! I'll check out that site, since they are so sensitive to what their customers need! I like that kind of company! They actually do care!
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way to go Jo & I totally agree with you it looks exactly the same as the C. hugs Loralye
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by
hightechgrammy
04 Jul 2013
+10✽
I do go there, Jo, and they have beautiful Grape Vine designs! I bought the Dog Berry designs! They are sooo pretty! It was because of your rec that I went there! It won't be hard at all to turn that C into a full-fledged G!
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Thanks. I know that good owners want to make their customers happy. And it is good to know when an owner does the right thing.
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by
greysewist
06 Jul 2013
+8✽
Well done, and great to hear they took it so well. The C could lose it's lower 'curlybits' to make them look more different from each other, I think.
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Most excellent! I'm always a little shy about complaining about free designs. Thanks for taking care of us.