I need to know what you think. When doing ITH with multiple layers, how far apart should the pieces be. Is 3 mm enough. I say no! the digitizing is such that I can't do the pieces individually. I asked the site owner to separate them - even if they had to go to the next larger hoop and she replied with nonsense. she also said to do it on the regular machine, which of course I can do, however I did not pay for the designs to do that! and with that I think she should supply paper patterns. It is difficult to accommondate a customer request and provide your designs in different hoops? I have seen it before, and it is much easier on my health, and why I have the bigger machine. I have enough physical pain, I do not need additional stress to complete my projects. I do not know if she visits here, and at this point don't care, you will see my pieces in projects when I am satisfied with them. Thank you for letting me vent.
I just wrote to a designer whose table runner pattern I bought. 2 of the patterns are wrongly sized. She told me that no one else had complained, and I could just adjest the other parts. Really? I did, but what a lot of extra work on my part. I've been waiting til I cool down a bit to write again, and ask for the patterns I paid for. Not to mention the other one who misspelled MARSHMALLOW as marshmellow, and told me she had seen it both ways, and refused to tell me the font so I could perhaps fix it myself.
I think I might stick with those who actually care about their customers and will work to deliver a good product.
Keep at her, good luck to you.
Jo