255054✽
HOME with my machine exactly the same!!! Technician totally baffled. He phoned head office in Johannesburg and they said it was a fault in some of the machines. The new 'innards' will arrive on Monday but I will only take my machine in the following Monday to be fixed. It was absolutely fascinating seeing my machine in bits - they are such clever machines. While I waited I bought lots of things, which of course do not really need :) Sarah.
Comments (6)
33986✽
So happy for you Sarah that they found the problem so soon. And I'm sure you had a little fun buying the "not-needed" stuff ;o)
Greetings, Bettina
Greetings, Bettina
1 comment
Thank you Bettina
57675✽
I am so glad they will fix it for you. I hope it is perfect when they are finished.
I have always thought that the funnest shopping is for things we don't really need! :)
I have always thought that the funnest shopping is for things we don't really need! :)
1 comment
Thank you. I bought quite a bit and feel a bit bad.
11528✽
I feel for you. Just glad you got sorted with good service.
1 comment
Thank you. I consider it excellent service
33451✽
by
marjialexa
15 Sep 2013
+6✽
I'm glad they're taking care of it for you, and putting all new "innards" into it, hee hee hee. It's so nice to have a dealer that will take care of you when there's a problem, and see that it gets solved. Once they fix it, you can get back to having fun with it again! Happy for you, hugs, Marji
1 comment
I can actually use it when it decides to turn on. It is a bit hit and miss but when it is on it works perfectly. Have used it all weekend.
318555✽
by
dragonflyer
15 Sep 2013
+5✽
Too bad that the "home office" didn't notify their dealers that there were potential problems with these machines...that would have saved a lot of time and grief!!! Glad you will be getting it fixed...the home office should reimburse you for your time and gas!!!
1 comment
Especially the petrol (gas) as it is quite a drive.
6803✽
by
bnilla9241
17 Sep 2013
+5✽
Sarah, so glad things are looking up for your machine !
I am guilty of overbuying when waiting in a sewing store !
Hugs, Bonnie
I am guilty of overbuying when waiting in a sewing store !
Hugs, Bonnie
1 comment
Hi Bonnie - so good to hear from you.