11/30/2013 Awesome Customer Service.
I just recently started to purchase designs from Threads and Scissors. Since they have a wonderful sale going I was a bit over enthusiastic and double ordered 2 of the designs on different dates. I figured oh well my mistake and when one gets multitude of designs for as little as $ 1.25 one should not complain about their own mistake.
2 days later I received an e-mail from them saying that they have noticed the duplicate orders and asked if I intended to order two and to let them know. I answered telling them that it was my mistake. The same day I received an answer that my PayPal account was credited for the amount. Now that is customer service.
Thanks for sharing the good news with us.
Bev
Thank you for letting us know.
Hugs, Lidia
Muffy :)