255054✽
Oh woe is me...... my embroidery machine refused to start this morning. I have about 30 trick/ treat bags to make. I have embroidered 17 so far. Phoned Bernina (60 kms) away only to be told that the technician is on holiday. In absolute desperate mode I phoned Bernina Head Office in Johannesburg. The technician there knew exactly the problem and is ordering the parts so that hopefully they will arrive by Friday. The plan is to take my machine in on Friday and collect it on Monday. I will just have to get on with some ordinary sewing......
Comments (17)
140717✽
I empathise deeply. It must be so frustrating. At least you can come here for a "chat" and sympathy!
1 comment
I am much calmer now. This morning I had a total freak out. This week I will sew the bags I have done already. Just think how much time I can be here on Cute!!!
234507✽
Hi Sarah, I know what you are going through. That happened to me earlier this year as both the Husqvarna Designer 1 and my Brother had gone in for some issues and I had to use my old Husqvarna sewing machine just for straight stitching - except that machine played up and would only sew backwards!!!!!!!!! I didn't let it beat me I just turned the machine around and sewed that way. I see Sue has offered some "chat" and sympathy - how about some "Tea and Sympathy? Love Chris
1 comment
I'am coming over now. He he
115778✽
by
asterixsew
13 Oct 2014
+15✽
Well Sarah if you were closer you could come and sew here. The plus point is that you have sewn over half of the bags.
1 comment
The problem is I haven't told my daughter yet (they are for the twins birthday) but I do not think she needs to know!!!
10550✽
Been there, done that. Don't know much about SA, but is there any place you can rent one? Stay calm you still have time to get them done.
1 comment
Not in this tiny little town. I will just have to be patient.....
158718✽
Well, at least you were smart and started early (if your holiday is on the 31st like ours). Sounds like you have great tech and will get it fixed in no time. I'll bet you can find something to occupy your time.......we're here.
1 comment
Thank you Jerrilyn. I feel much better today. Yesterday I felt physically sick.
318555✽
by
dragonflyer
13 Oct 2014
+11✽
Bummer, Man! Hoping that your tech gets the part in and you are back in the swing soon...
1 comment
Kim - I an just so worried about the part not getting here in time.
169064✽
Ouch! I know that your tight schedule just became a lot tighter.
1 comment
You said it Karen
35301✽
How awful for you...I have faith, you will turn this around and have them all done in no time. :-)
1 comment
If I get my machine back on Saturday I will manage.
4698✽
OUCH!!!! I have a Brother--5x7--which I use 99% of the time----I have a VERY OLD Brother 4x4 which I use mainly for lace--which I do NOT like to do on the 5x7---I also have a VERY INEXPENSIVE Brother that I use when I travel---use it ONLY if everything else fails----and have a piece of JUNK Brother that someday may get fixed and may get the sledge hammer---I am fortunate to have a back up----but they are not high quality machines but they work----I cannot imagine having 30 items to do---I ABSOLUTELY ADMIRE you for doing those!!!! I get stressed out when I do ONE thing for someone---I cannot even imagine the stress you have to do 30 items and the machine quits---God bless you and keep you calm and get your machine fixed!!!!!
1 comment
Your words have given me such a boost
24276✽
Nuts! I sure hope all goes well on Friday!
1 comment
Going now on Thursday but further away.
18140✽
I know the feeling! I hope you get it fixed soon! You deserve big HUGS! Suzanna
1 comment
Thanks for the hug
261163✽
by
basketkase
14 Oct 2014
+8✽
Oh, Sarah, how awful.......glad you found someone who can get it fixed pretty quick....
1 comment
Thank you my friend - Just not quick enough
35675✽
That's awful. But, what good service you are getting with Bernina! That would never happen with my machine dealer!!!
1 comment
Bernina are fantastic here.
85867✽
I did not know you were a Bernina Girl also. I love my Bernina , but hate it when they have problems! Kay
1 comment
I love my Berninas
255054✽
Just an update. Having to take my machine further afield as the technician is away. Good news is although a longer journey I can take it in on Thursday and have it back on Saturday. Keep fingers crossed for me. The one good thing is that it has made me sew up all the bags. Have just posted on projects.
2 comments
Having a diagnosis over the phone is brilliant. This is where I say dealers are so important as they will give advice to customers over the phone. I have saved myself many a journey with a phone call. My machine is booked in for a service soon. I live a day there and back to my dealer - a great excuse for a day out
PS Hope all goes well on Thurs
145791✽
Sarah had the same problem a week ago. On a Sun. afternoon machine quit cold turkey. Mon morn. i was waiting on my dealer/technician as he opened up. I got my machine next day. I'm only an hr and a half one way from my dealer so that's better than some but it ruins an entire day for me going and coming. can't leave hubby home so have to get him ready and take him along. I have a Babylock Ellegante
360671✽
What did they say the problem was ???Mine did that and it just needed to be rest no part needed??Carolyn