I have tried several times. Now I have given up.

I have had to use Firefox to upload pictures instead of Internet Explorer. I used to be able to use IE, but can't anymore.

I had trouble too and rescuer helped me out. Link below :)

Yes I am having trouble as well. It just goes into thinking mode.

I brought an older post back ttt.
Scroll down a bit at the link to see if it will correct the issue on your computer too.
If not I use Chrome without issues.

I am re-posting the instructions for Compatibility View here. Let us know here if this solved your issue.
Please send the moderators a PM if this does not solve your issue as we would love to help you show us all your Projects. They can be such an inspiration to all Cuties.


Fix most site photo upload problems with Compatibility View:

Open Internet Explorer and at the top right you will find tools (looks like a gear).

Tap or click the Tools button Tools, and then tap or click Compatibility View settings.
Under Add this website, enter the www.cuteembroidery.com to the list, and then tap or click Add.