299559✽
I have a story to tell & it goes right along the stress points of the renovation that we started back in March.. We ordered a new fridge & bought the extended warranty thankfully so
it may just be the smartest purchase we made.....
because we have had the fridge all of 4 months when things started to go wrong. We have had repairmen out to fix it twice now & that meant going through our Thanksgiving back in Oct without a working fridge. The repairman came & fixed it temporarily & that lasted 2 weeks now here it is another month has come & gone & hubs has called most every day to complain & me I just keep getting thicker hives..............they tell us the part is not available till Dec 26th? Hubs said he would not put up with that & wanted it replaced asap. Today they called to tell us our Brand New Fridge exactly the same as the one we have would be here in 7- 10 business days I only hope that this is true otherwise we will be without a working fridge for Christmas? What a nightmare...........
Comments (18)
115778✽
by
asterixsew
28 Nov 2014
+8✽
Hope the new fridge is a problem free version
1 comment
boy oh boy so do I
35301✽
I can sympathize with you. I was without one for a month just before Easter. Gave them an ultimatum on Easter Saturday that if they didn't come and get it I was setting it curbside for the trash collection. Told me I couldn't do that...long story short I purchased one from a different company had it the next day and did set the one out for the trash collection. Even though it was Easter Sat. They were out to pick it up. Bless your heart, what next?
2 comments
well I did mention that I would go to every social media site I was a participant of if we didn't get this resolved & the next day they called to tell us we are getting a brand new one. So here I am but I have not mentioned the brand & will not mention it unless they bale on us. It was a bold move but I was not sure what else I could do.............
Sometimes a nudge in the right direction is just the impetus they need to do the right thing. I'm proud of you and your taking a stand. Good Luck! Companies usually expect people to roll over and not do anything. hugs
318555✽
by
dragonflyer
28 Nov 2014
+6✽
What a nightmare...time to stop working with the store and go to the manufacturer...or consumer affairs...do you have a Lemon Law in Canada?
1 comment
we are dealing with the company lol we do our best to go to the top whenever we can. First thing we do is ask for their supervisor nothing worse then repeating the same story over & over again lol.
2594✽
I certainly hope your new fridge arrives soon and causes you no problems.
I also had a problem with my fridge at one time which ended up in a funny story.
We had had a posting in Sydney and bought a new fridge while there, we then returned to a small country town in Queensland and the repair man was 18 miles away. The fridge started up a periodical high pitched whistling and naturally it didn't do it when he arrived. He came several times and it checked out fine. Finally I rang again and time his wife answered the phone and before I could speak she said "Are you the lady with the Whistling fridge?" I said Yes and she said "He will be there as soon as possible." and hung up. He arrived about 45 minutes later and naturally it had stopped by then, but as I let him in he said "Put the kettle on and make a cuppa, I have strict instructions to stay here until it starts and to fix it. My wife says she could hear it through the phone and she would not be able to live with it," He sat in the kitchen for about 2 hours, found a pinhole in a pipe a couple of minutes after the whistle started and fixed it and it never whistled again.
Cheers, Bev.
I also had a problem with my fridge at one time which ended up in a funny story.
We had had a posting in Sydney and bought a new fridge while there, we then returned to a small country town in Queensland and the repair man was 18 miles away. The fridge started up a periodical high pitched whistling and naturally it didn't do it when he arrived. He came several times and it checked out fine. Finally I rang again and time his wife answered the phone and before I could speak she said "Are you the lady with the Whistling fridge?" I said Yes and she said "He will be there as soon as possible." and hung up. He arrived about 45 minutes later and naturally it had stopped by then, but as I let him in he said "Put the kettle on and make a cuppa, I have strict instructions to stay here until it starts and to fix it. My wife says she could hear it through the phone and she would not be able to live with it," He sat in the kitchen for about 2 hours, found a pinhole in a pipe a couple of minutes after the whistle started and fixed it and it never whistled again.
Cheers, Bev.
2 comments
Lol! Thank goodness for the women behind the men!
oh that is wonderful! Just goes to show the true power of women sticking together! I love this story! I bet you would have become great friends too!
111390✽
Had that happen to me too. Pain during the holidays when all that extra food is in there. Sorry for you aggravation... Suzanne
1 comment
It is even just the everyday like milk butter & eggs. we can not have much in the little school fridge except that so we are thankful for it even if it is small. ~hugs & thanks~
66927✽
by
graceandham
29 Nov 2014
+7✽
Get it in writing that this warranty begins now and not retroactively. You've really had it with this whole project.
1 comment
your right of course & we have asked about that since it is a new fridge if the warranty begins when the new one arrives & they are checking. ~thanks ~hugs~
360671✽
Oh dear i would hate that to and likely get the hives to :(:(Hope it is a dream come true hugs
1 comment
well after this nightmare & it comes when they say then it may become a dream come true lol ~hugs~
173695✽
Wow! Hang in there, all will be fine and some day it will not be so upsetting to you.
1 comment
It has taken its tole for sure. Renovating is a challenge!
85867✽
I was always told not to buy extended warranty's, but I think your lemon is a good example that it did pay off. If the frig goes you loose all the frozen items which could be big bucks. Yes, I have had this happen and is exactly why I have a back up refrigerator in my garage. I use it year around and consider it a God sent . Kay
1 comment
we have been compensated twice now for the loss if food. Fortunately the freezer is still working separate control panel. It was the control panel for the fridge top so it freezes up the elements so the fridge will not get cold. Thanks Kay I just hope that it is here like they have said 7days
26316✽
by
juanitadenney
29 Nov 2014
+5✽
Good Luck and hope your new refrigerator works perfect. Those extended warranty's are a good purchase when buying big (costly) appliances.
1 comment
we are so very glad that we bought it. It covers everything from the removal & the new hookup since we have the ice maker & the water dispenser. I am glad of that as well if hubs is @ work I would not have a clue. ~thanks Juanita ~hugs~
45918✽
Sorry to hear about your troubles, we had similar happen as you said the smartest buy was the extended warranty we get it for all the major appliances.. we also keep a spare fridge in the garage for just such an emergency and holidays when all the kids are here
1 comment
we sold ours when we bought the new one & now we are wondering why................because I want my car in there & there is only room for one lol, thanks Marian ~hugs~
234507✽
Oh! dear Loralye, what next? I do hope your new fridge arrives quickly. We need our refrigerators so much these days. Good for you standing up for your rights. We have extended warranty on everything electrical! Love Chris
1 comment
I just hope that we get it before Christmas then I will be relieved. Thanks Chris ~hugs~
299559✽
Look what Hubs brought home for me! Azaleas! Thought I needed cheering up I guess. It worked lol
1 comment
These are gorgeous and he is a super sweetie! Do you rent him out to train others? :P hugs
8217✽
I am so sorry for your nightmare renovation and your honey is very sweet to bring you azaleas. Now if the contractor and the appliance company and anyone else who has caused you stress during this renovation also would send you a beautiful plant then that would likely cure those hives and give you the best garden in your area for all the stress you have had to put up with! Hopefully this will be over with shortly and you can enjoy the completed job with no further problems.
1 comment
Thank you Pam I think that's a first class idea! ~hugs~
255054✽
I cannot believe you have had such bad luck. This just should not happen to such a wonderful person. Hugs Sarah.
1 comment
Ah thank you so very much Sarah I sure needed the lift today. ~hugs~
145791✽
Oh my, that is not good. Hope the new one will be much better/Lillian
1 comment
I am just praying it will come when they say that it will. Thanks Lillian ~hugs~
11814✽
Take heart Lorayle, it is that time of the year, I don't think they like the over powering hot days. What happened to the fridge will last you twenty years, maybe I am showing my age. Glad you have had a good result. hugs
299559✽
well I have an exciting update to our fridge dilemma, they have called just now to say they are bringing our new fridge tomorrow between 4-8pm YEH much faster them the original 7-10 days. I am quite pleased that the end of this is so close. Thanks so much for letting me vent my frustrations...........I do so much appreciate it