How to fix photo upload issues:

Fix most site photo upload problems with Compatibility View:

Open Internet Explorer and at the top right you will find tools (looks like a gear).

Tap or click the Tools button Tools, and then tap or click Compatibility View settings.
Under Add this website, enter the www.cuteembroidery.com to the list, and then tap or click Add.
Using another more stable browser like Chrome or Firefox works well for most users. You can have more than one browser at a time open and running on a computer.

If these instructions do not solve your issue, your photo may be too large. Reduce the size of the photo and try again.