Community / Embroidery /
22595
by queenofhearts 03 Dec 2014 ( edited Dec 05'14 04:51 )
+25

There are so many smart computer savy Cuties out there so I am hoping someone can help me. I have an older Brother machine that requires me to use PED-Basic to transfer my designs from my computer to my machine. When I bought it I was using Windows XP, then I got Windows Vista and the program still worked with that. Now I downloaded the program to Windows 7 and the program is on my computer but it will not copy the design to the card. I get a message that tells me that no card writer is connected. Is there an update available for this software that would allow me to use this with Windows 7? I don't know how to contact Brother about this because they ask for a model # and the problem is not with my sewing machine but with the software on my computer.

Comments (6)
96286
by dailylaundry 03 Dec 2014
+5
There may be software for your emboidery machine's Ped Basic. I would call Brother first. They have contact numbers on their website and have always been very helpful whenever I have called them. Give it a try first!!! Good luck!
1 comment
by dailylaundry 03 Dec 2014
I meant a software update!!
10173
by awesome1 03 Dec 2014
+4
Basic is up to 1.07--you can d/l the update at the Brother Support/downloads site. Your prob might be the Win7. The Basic will only work on Win7 with 32bit processor---is not compatible with 64bit.
When you go to the Brother site and are asked to choose the model #...in the ''choose home machine", just scroll down the list until you get to the softwares. Follow instructions.
32948
by jofrog2000 03 Dec 2014
+3
Have you used the cd or dl from Brother? They have been saying for quite a while to dl from the Brother site

uninstall PEDBasic from your computer.

Go to :
Brother-usa.com
support
enter model # 270SE + select home sewing and embroidery
At select a model, scroll down to PEDBASIC
click on PEDbasic update
Choose your system--win7
There you will find FullDriver & software package Ver1.07

You can also find the manual and FAQ's from that page on the left.

Jo --I can still use the card in my Babylock Ellegante,and do.
22595
by queenofhearts 03 Dec 2014
+1
I knew I could count on my fellow Cuties for an answer. Using the information you kindly shared here I was able to make it work and my knowledge of computers is minimal at best. Best part of all is that it didn't cost me a penny. Thank You, Thank You, Thank You !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 comment
by jofrog2000 03 Dec 2014
Yeah! So glad to have been able to help. I got this to use with a Brother 270SE I was given, and am glad that my old Babylock Ellageo used it, and my now Ellegante also can use it.
255054
by airyfairy 05 Dec 2014
+1
Cuties to the rescue again. It is so great to read about all the help Cuties give eachother
85867
by katydid 05 Dec 2014
0
Hope some one can help you. I am a Bernina girl and don' t have a clue. This is why we are all here, to help each other. Kay