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261164✽
by basketkase 28 Dec 2014 ( edited Jan 01'15 15:22 )
+29✽

I need help with my Melco Amaya Bravo OS software....

all of a sudden I can't send designs over to my machine and the software freezes.......any OS10 users out there?
The new computer is working great and the Melco worked until this morning........HELP, please!!

Comments (6)
57675✽
by rescuer 29 Dec 2014
+4✽
See if either of these links will help you.
I don't have the software -- but I would try the install over the one installed to fix any issues there. I wonder if an update from another source caused an issue.
5271✽
by sandyqueen 29 Dec 2014
+4✽
Windows 8 has a COMPATIBILITY MODE. Makes older programs work.

Son is working with Windows 10 (maybe as tester). I will ask him.

Check it out if your OS has this.

SQ
1 comment
by basketkase 29 Dec 2014
We have windows 7 installed on new computer and we have tried all the different modes......I think we may have a compatibility issue with one of the virus or security programs we have installed.......
85867✽
by katydid 29 Dec 2014
+3✽
I thought you had art 7 software. Do you have a Melco machine now?
1 comment
by basketkase 29 Dec 2014
Yes, Kay, I do have art 7.......I digitize in art and test on the Melco........
24826✽
by mranderson 29 Dec 2014
+2✽
This is probably a silly solution but have you been to u-tube and searched the question there. My dtr had trouble with her Brother 1500 and found the solution there. She had no screen and had actually bought another machine then fixed the old one. Just a suggestion.
1 comment
by basketkase 29 Dec 2014
Yeppers, been there, done that, but thank you for reminding us all that there are answers to be had on utube...
1744✽
by karenintw 29 Dec 2014
+1✽
I think Melco Amaya has a pretty good help desk/tech support. I would call them and give that a shot. Good luck.
173695✽
by cfidl 01 Jan 2015
0✽
R u good again?