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7314✽
by berny 17 Jan 2015 ( edited Jan 20'15 01:52 )
+35✽

Dream machine innov-is xv problem when I turn my machine back on my pattern has dropped about 1/2ins

has anyone else ever had this happen,design fills the very large hoop so cant move it up or down.Bernadette

Comments (5)
115786✽
by asterixsew 18 Jan 2015
+7✽
No sorry
24826✽
by mranderson 18 Jan 2015
+6✽
All I can suggest is to look it up on u-tube. My daughter had no screen and thought she would have to buy another machine. Went to u-tube and there were instructions there how to fix the problem. Other than that I cannot help. Hugs Marg
1 comment
by berny 18 Jan 2015
Thank you,have never had this problem with any other machine,
743363✽
by gerryvb 18 Jan 2015
+5✽
I had it once with my machine, I took it to dealer, and it seemed the part where the hoop is attached to ( see picture), did not move smoothly, so he oiled it for me,I don't did it myself... no problems since.
1 comment
by berny 18 Jan 2015
Thank you,new machine so should not happen,my dealer is about 1 hour away so needs some planning..
145791✽
by lbrow 20 Jan 2015
+4✽
Hope you can get your problem solved quickly. Have never had that kind of problem/Lillian
109887✽
by crafter2243 20 Jan 2015
+3✽
Happened to me with the Elissimo. In the middle of stitching, it decided to move the pattern about 1/2 inch. Another thing that happened was after skipping a couple of colors I wanted to continue and the foot came down on the frame. My suggestion is to take the machine to the dealer. At least there will be a record of it. My Elissimo evtl had to go back to Baby Lock to be made right, because their certified dealer was unable to fix the problems.