I would just keep on Emailing them until you get a response. Quote your order number each time. Depending where in the world you are remember the time difference. It would be 2.15pm in NSW at this time on Saturday 7th.
Hope you get your missing designs

Day four....no communication back from this company. EmbroiderQuilt
Wyoming NSW 2250 Australia
Actually, I emailed them for info before I ordered and I should have known better....they didn't respond then, but I placed a small order anyway. If they went on vacation they should have left a notice at least. Very poor customer service.

Sorry to hear this...did you use PayPal or a credit card? If so, if you don't hear from them, I would contact PayPal or your credit card company if that is what you used....

I just did a Google search for embroiderquilt and it seems they have an Etsy shop and are selling on Ebay and also have their own site. Try some of these to get to them. Good luck. Hugs Marg

Just had a thought I think Sydney has a big craft show on this weekend maybe that is where they are.

Took a look as never heard of this site, interesting they have the same baby Disney designs that were on Pamela's site. Please be careful of what you order..

Did you ever get your designs?

I finally found her site on ebay and contacted her that way...but it took several "back and forths" to tell her that I bought off her site..and not ebay. And yesterday she sent me that last set AND gave me a free set for my troubles. I did look at her other designs and as "marianb" stated she does have those Disney designs but I didn't buy those. So everything worked out ok but it did take a week and quite a few emails to straighten things out. And I did pay through Paypal which is good.
Thank you all for your concern. Jan