Community / Embroidery /
29
by dbbarry 12 Apr 2015 ( edited Apr 13'15 17:04 )
+28

We have had a Topaz 30 for several years, and only recently tried to use the embroidery feature. We had bought a show model and we found at this late date that we hadn’t gotten the “Dongle” and so we could not load designs into the machine. We researched online a lot - “They” will tell you that you cannot use regular thumb drives for inputting design files using the USB port on the Topaz 30, and replacement “dongles” are really expensive. We also had the uptake loop issue which no one (shop that sold it to us, Manufacturer’s authorized repair facility) seemed able to fix, but was corrected by my putting wire insulation on the straight leg of the loop to narrow the gap (I now see that there is an “upgrade,” but we have never been notified of any such). Needless to say, we have been very disappointed by the lack of Viking/Husky customer care, but the machine now works OK. But ranting often fixes nothing, so here’s what we’ve found:

To embroider from existing design files, there is a way to do so without buying the very expensive Viking/Husky Dongle. If you convert the .HUS design files to .VP3 format and put them on a plain old thumb drive (non-Viking/Husky, but keep it to one that is no larger than 2gb), the Topaz will recognize them, load them, and embroider them. As Karma would have it, the files can easily be converted using the 4D Organizer. On ours, we just arranged them in folders like Animals, Flowers, Fonts (note that the fonts are .VF3 format and were generated using the 4D quickfont program saving as Pfaff), Leaves, etc. Many of the files on the CDs that came with the machine are already in .VP3 format. So far the regular thumb drive is working just fine, and by mirroring the files on the laptop, we can view the design in 4D organizer which includes the worksheet window (thread descriptions, etc.) and the RealSize image. The Topaz display is very rudimentary. We have downloaded many VP3 files and all are recognized and read from the regular thumb drive.
We are now happily embroidering everything in sight!

Comments (6)
4309
by danababes 12 Apr 2015
+6
So glad you have a happy ending to what must have been an irritating journey for you both (you say "we").

Welcome to the world of machine embroidery, and Cuties, where we all share the same addiction <3
57675
by rescuer 12 Apr 2015
+5
Welcome to Cute!
The Dongle is used for the embroidery software that many purchase.
I am glad you figured out that you can use a small USB drive with your machine. We had a post on that quite some time ago...I will add some links to some old posts -- they will be good information for you although not all members are still with us. There is not need to comment on the older posts -- just add a comment here in the new post
173695
by cfidl 13 Apr 2015
+4
Welcome to Cute!
145305
by mops 13 Apr 2015
+3
Machine upgrades can be found on the Husqvarna site and you'll have to check yourself. Once you register on the site filling in a form with the software and the machine(s) you own you will be notified by email. /Software updates can be done through the software if it is the latest one, older versions like 3D to 5D are no longer supported.
Your software needs the dongle, the machine needs a cable to your pc or an usb-stick, which as you found out does not have to be the generic one that came with the machine - although that usually holds bonus designs so it's a pity you don't have it.
I use both a very old 256 Mb one (and that can hold hundreds of designs) and an 8 Gb one, but the latter can only be used if it holds under 2Gb.
2617
by lolly3 13 Apr 2015
+1
Hi dbbarry, Welcome to Cutes,
So glad that you are able to use your Husqvarna Topaz30 for Machine Embroidery. It is always fun when you go to the next step of your sewing & crafting life. I know how I felt when I to decided to take the plunge & spread my wings to learn about my Embroidery Machine. Hope that you have heeps of fun sewing out lots of embroideries.
Regards Lorraine McNeill of South Australia
33641
by pennyhal2 13 Apr 2015
0
I had a dongle once...until I got a new computer that the dongle could not be plugged into. I was told that I'd have to buy a different computer than the one I just bought! I just don't buy anything with a dongle any more. I'm glad you found a work around. I look forward to seeing what you have been embroidering on!