I got my machine back! Next time i feel like driving out there i have a buy one get one coupon fir madeira thread. The test embroidery was a big cool looking skull. I looked and the tension is set to -3? So thats weird. They also actually fixed the bur by
I found out the problem...<br /><br /><br /><br />
Theres a scratch, that i can feel is really sharp, on the thing under the hook that the needle goes right by (the scratch looks dark in the picture). Clearly its from one of my broken needles. So thats